High-volume applicants need initial screening
Capture enough detail to route the call, score urgency, and create a follow-up record.
A Call App is a shareable AI phone workflow that answers calls, asks questions, captures structured data, and triggers a next step. For recruiters, that means recruiters screening candidates and references while protecting hiring process quality.
Capture enough detail to route the call, score urgency, and create a follow-up record.
Capture enough detail to route the call, score urgency, and create a follow-up record.
Capture enough detail to route the call, score urgency, and create a follow-up record.
AI disclosure: "Hi, this is the CallURL call workflow for recruiters. I can collect details and send them to the team. If this is urgent or unsafe, I will flag it for a person."
Opening question: "Which role are you applying for?"
Escalation: Accommodation request; Sensitive eligibility issue; Candidate requests human recruiter.
{
"outcome": "recruiters call outcome",
"fields": [
{
"description": "candidate name captured during the call.",
"name": "candidate_name",
"required": true,
"type": "date"
},
{
"description": "phone number from caller id captured during the call.",
"name": "phone_number_from_caller_id",
"required": true,
"type": "text"
},
{
"description": "role captured during the call.",
"name": "role",
"required": true,
"type": "text"
},
{
"description": "availability captured during the call.",
"name": "availability",
"required": true,
"type": "text"
},
{
"description": "experience summary captured during the call.",
"name": "experience_summary",
"required": true,
"type": "text"
},
{
"description": "salary range captured during the call.",
"name": "salary_range",
"required": false,
"type": "text"
},
{
"description": "recruiter notes captured during the call.",
"name": "recruiter_notes",
"required": false,
"type": "text"
}
]
}
AI: Hi, I am the AI phone workflow for recruiters. Which role are you applying for?
Caller: I am applying for the warehouse supervisor role.
AI: When could you start?
Caller: The candidate can start in two weeks and has relevant leadership experience.
Make the first screen and opening line match what the caller will actually get. For AI phone agent for recruiters, the promise should be narrow enough that a caller understands the purpose before sharing details or scanning a QR code. Avoid broad claims like "we can help with anything"; a specific promise produces cleaner calls and clearer follow-up.
Decide which fields are required before the call can be considered complete. A practical first version should capture candidate name, phone number from caller id, role, then send a summary that Recruiter or talent operations lead can act on without replaying the call. If a field is not used for routing, qualification, scheduling, or review, remove it from the first launch.
Write down the cases that should not be automated. Use human review for accommodation request, sensitive eligibility issue, candidate requests human recruiter so the workflow stays useful without pretending to handle every edge case. Review the first real calls before connecting higher-risk actions or expanding the workflow.
It should handle repeatable calls where a caller can explain the situation and the business needs a structured follow-up. For recruiters, the best first workflows are usually candidate screening, customer intake, missed-call recovery, and routing calls that need an owner review.
A person should handle emergencies, safety issues, regulated advice, pricing exceptions, complaints that need judgment, and callers who ask for a human. The Call App should collect context, label the risk, and pass the caller to staff when accommodation request, sensitive eligibility issue, candidate requests human recruiter appears.
The useful output is not just a transcript. The team should receive fields such as candidate name, phone number from caller id, role, a short summary, urgency, and the next action. That makes the call easier to route than a voicemail or missed-call notification.
Run at least three calls: a routine candidate screening call, an incomplete caller who skips details, and a sensitive handoff case. The workflow is ready when staff can understand the saved outcome without replaying the whole conversation.
Start with the industry-specific prompt, schema, handoff rules, and demo flow shown on this page.