JSON schema
{
"outcome": "Employee absence reporting outcome",
"fields": [
{
"description": "employee name captured during the call.",
"name": "employee_name",
"required": true,
"type": "text"
},
{
"description": "phone number from caller id captured during the call.",
"name": "phone_number_from_caller_id",
"required": true,
"type": "text"
},
{
"description": "shift captured during the call.",
"name": "shift",
"required": true,
"type": "text"
},
{
"description": "reason category captured during the call.",
"name": "reason_category",
"required": true,
"type": "text"
},
{
"description": "expected return captured during the call.",
"name": "expected_return",
"required": true,
"type": "text"
},
{
"description": "manager captured during the call.",
"name": "manager",
"required": false,
"type": "text"
},
{
"description": "coverage needed captured during the call.",
"name": "coverage_needed",
"required": false,
"type": "text"
}
]
}
CSV headers
employee_name,phone_number_from_caller_id,shift,reason_category,expected_return,manager,coverage_needed