1. State request clearly
What price or range applies?
Calls or answers vendors to capture quote terms, lead time, availability, and comparison notes.
What price or range applies?
What is included?
What lead time should we expect?
What price or range applies?
What is included?
Collect vendor quote information by phone. Be transparent about the purpose, ask price, scope, lead time, availability, terms, and limitations. Save a comparison record.
{
"outcome": "Vendor quote collection outcome",
"fields": [
{
"description": "vendor name captured during the call.",
"name": "vendor_name",
"required": true,
"type": "text"
},
{
"description": "phone number from caller id captured during the call.",
"name": "phone_number_from_caller_id",
"required": true,
"type": "text"
},
{
"description": "item or service captured during the call.",
"name": "item_or_service",
"required": true,
"type": "text"
},
{
"description": "quoted price captured during the call.",
"name": "quoted_price",
"required": true,
"type": "text"
},
{
"description": "lead time captured during the call.",
"name": "lead_time",
"required": true,
"type": "date"
},
{
"description": "availability captured during the call.",
"name": "availability",
"required": false,
"type": "text"
},
{
"description": "terms captured during the call.",
"name": "terms",
"required": false,
"type": "text"
},
{
"description": "comparison notes captured during the call.",
"name": "comparison_notes",
"required": false,
"type": "text"
}
]
}
AI: Hi, I am an AI call workflow for Vendor quote collection. What price or range applies?
Caller: You asked for pricing on catering for 80 people.
AI: What is included?
Caller: The lead time is two weeks and dietary options are available.
Make the first screen and opening line match what the caller will actually get. For Vendor quote collection, the promise should be narrow enough that a caller understands the purpose before sharing details or scanning a QR code. Avoid broad claims like "we can help with anything"; a specific promise produces cleaner calls and clearer follow-up.
Decide which fields are required before the call can be considered complete. A practical first version should capture vendor name, phone number from caller id, item or service, then send a summary that the workflow owner can act on without replaying the call. If a field is not used for routing, qualification, scheduling, or review, remove it from the first launch.
Write down the cases that should not be automated. Use human review for contract terms, supplier requires authorized buyer, unusual payment request so the workflow stays useful without pretending to handle every edge case. Review the first real calls before connecting higher-risk actions or expanding the workflow.
Use it when the call is repeatable, the team already knows the information they need, and the caller benefits from speaking instead of filling out a form. It works best for operations teams, procurement prep, events.
The first question should identify the caller goal and gather enough context to continue naturally. For this template, start with: "What price or range applies?". Keep follow-ups short so the caller does not feel like they are reading a form over the phone.
Save a structured result with vendor name, phone number from caller id, item or service, plus a summary, completion status, and handoff reason when needed. The owner should be able to act on the result without interpreting raw transcript text.
Human handoff should trigger when the caller needs judgment, asks for a person, gives conflicting answers, or matches one of the workflow-specific rules: contract terms, supplier requires authorized buyer, unusual payment request.
The template includes prompt, questions, output fields, sample transcript, handoff rules, and a live call entry point.